Shipping policy

Where We Ship

MixStrike currently ships within the United States. Availability outside the US is limited — check back or contact us if you're ordering from elsewhere.

Processing Time

Orders are packed and handed to the carrier within 1–2 business days of purchase (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day.

Shipping Options

US orders ship with two options. Both are confirmed at checkout for your ZIP code:

• Standard Shipping — 5–10 business days after your order ships. Free on orders of $70 or more; otherwise $8.
• Express Shipping — 2–4 business days after your order ships. $15, on any order.

These estimates start counting when your package leaves our facility, not when you place the order — see Processing Time above. Exact options, costs, and estimated arrival dates are shown at checkout, so you'll know what you're paying before you commit.

Tracking

You'll receive a shipping confirmation email with tracking details as soon as your order leaves our facility. Tracking can take a few hours to activate.

Address Accuracy

Please double-check your shipping address before completing checkout. We can't redirect a package once it's in transit, and we're not responsible for orders delivered to an address entered incorrectly.

Lost or Damaged in Transit

If tracking shows delivery but your package hasn't arrived, or if it arrives visibly damaged, contact support@mixstrike.com within 48 hours. We'll file a claim with the carrier and arrange a replacement or refund.

Questions

Reach us at support@mixstrike.com.